Licenses & Safety — Our Credentials
Trust in a recovery company should be verifiable, not claimed. This page lists every credential we hold — starting with RTA Commercial License No. 948271 and Safe Contractor Approval — plus how our drivers, insurance and safety protocols protect your car on every job.
Owner note: upload the license scan
For the business owner: upload a clear scan or photo of the RTA commercial license certificate and display it in this section of pages/company/licenses-and-safety.php (redact any sensitive personal details first). A visible license document converts visitors faster than any paragraph of text.
Our licenses and approvals
- RTA Commercial License No. 948271 — authorises vehicle recovery and towing operations in Dubai. This is the core legal permit; without it, a recovery business is operating illegally.
- Safe Contractor Approved — independent health and safety accreditation of our working practices.
- Dubai trade license — covering recovery activities, issued through the Department of Economy and Tourism.
- Commercial vehicle registration — every truck in our fleet is commercially registered with the correct activity endorsement.
Why does this matter to you? Because licensing is accountability. A licensed company answers to the RTA; its insurance is real; its drivers are certified. An unlicensed operator answers to nobody. Our RTA towing rules guide explains the risks of unlicensed towing in full.
RTA-certified drivers
Every driver on our team:
- Holds RTA certification and the appropriate heavy-vehicle driving licence for their truck
- Is trained in safe loading, securing and winch operation
- Follows the customer protocol: confirms the agreed price before touching the car, photo-documents condition, and communicates ETAs honestly
- Completes specialist training for luxury and sports car handling before being assigned to high-value vehicles
Insurance coverage
Our fleet carries commercial insurance covering the vehicles we transport. Combined with photo documentation on every job — 12-angle condition photos at pickup and delivery on accident recoveries — this means a complete evidence chain and a real policy behind it. If your car were ever damaged in our care, you would not be chasing an uninsured operator for payment.
Zero-damage protocol for luxury cars
High-value vehicles get our strictest handling standard on every luxury car recovery:
- Flatbed only — all four wheels off the road for the entire journey
- Soft straps and wheel nets — never chains, never hooks on bodywork
- Low-clearance loading equipment — low-angle ramps protect splitters and side skirts
- Specialist handlers — only trained drivers assigned to exotics
- Full photo documentation — condition recorded before loading and after delivery
Our job-site safety checklist
On every recovery, our crews follow a standard safety routine:
- Warning lights and beacons on before the truck stops
- Warning triangle placed behind the working area
- High-visibility vests worn by all crew at all times
- Customer moved to a safe position away from traffic before loading begins
- Vehicle secured and re-checked before the truck moves — straps tensioned, handbrake on, wheels chocked
- No loading or unloading in live traffic lanes wherever an alternative exists
Verify us yourself
Do not take our word for it — that is the entire point of this page. Ask for our RTA license number on the phone (it is 948271), check our 4.9 rating from 312 Google reviews, and read our guide to choosing a recovery company for the full verification checklist.
A licensed truck is one call away.
Our Al Quoz dispatch team answers 24/7. Call now and a recovery truck will be on its way in minutes.
Frequently Asked Questions
What license does Ahmed Car Recovery hold?
We operate under RTA Commercial License No. 948271, which authorises us to provide vehicle recovery and towing services in Dubai. We are also Safe Contractor Approved. Both credentials are published openly because a legitimate company proves its licensing upfront — ask any recovery company for its license number before booking.
Are your drivers certified?
Yes. Every recovery driver is RTA-certified and holds the appropriate heavy-vehicle licence for the truck they operate. Drivers are trained in safe loading, vehicle securing, winch operation and customer handling — including the specialist zero-damage protocol used for luxury and sports cars.
Is my car insured during recovery?
Yes. Our fleet carries commercial insurance covering the vehicles we transport, and every recovery is photo-documented at pickup and delivery. If the worst happened, there is a policy that pays and an evidence trail that proves what occurred — which is precisely what unlicensed operators cannot offer.
How do you protect luxury cars from damage?
Our zero-damage protocol: flatbed-only transport, soft straps and wheel nets (never chains), low-clearance loading equipment, specialist-trained handlers, and full photo documentation before and after. All four wheels stay off the road for the entire journey. This is standard on every luxury and sports car recovery.
What is Safe Contractor Approval?
Safe Contractor Approval is a third-party health and safety accreditation confirming that a contractor meets recognised safety management standards. Combined with our RTA commercial license, it means our operation has been assessed on both regulatory compliance and day-to-day safety practice — not just paperwork.